Delivery and supply
We’re proud to supply worldwide transport providers that at the moment function in over 200 nations and islands worldwide. Nothing means extra to us than bringing our prospects nice worth and repair. We are going to proceed to develop to fulfill the wants of all our prospects, delivering a service past all expectation anyplace on this planet.
How do you ship packages?
Packages from our warehouse in China might be shipped by ePacket or EMS relying on the load and measurement of the product. Packages shipped from our US warehouse are shipped by means of USPS.
Do you ship worldwide?
Sure. We offer free transport to over 200 nations world wide. Nonetheless, there are some areas we’re unable to ship to. If you happen to occur to be situated in a kind of nations we are going to contact you.
What about customs?
We aren’t answerable for any customized charges as soon as the gadgets have shipped. By buying our merchandise, you consent that a number of packages could also be shipped to you and should get customized charges after they arrive to your nation.
How lengthy does transport take?
Delivery time varies by location. These are our estimates:
|Location||*Estimated Delivery Time|
|United States||10-30 Enterprise days|
|Canada, Europe||10-30 Enterprise days|
|Australia, New Zealand||10-30 Enterprise days|
|Central & South America||15-30 Enterprise days|
|Asia||10-20 Enterprise days|
|Africa||15-45 Enterprise days|
*This doesn’t embody our 2-5 day processing time.
Do you present monitoring data?
Sure, you’ll obtain an electronic mail as soon as your order ships that accommodates your monitoring data. If you happen to haven’t obtained monitoring information inside 5 days, please contact us.
My monitoring says “no data obtainable in the intervening time”.
For some transport corporations, it takes 2-5 enterprise days for the monitoring data to replace on the system. In case your order was positioned greater than 5 enterprise days in the past and there may be nonetheless no data in your monitoring quantity, please contact us.
Will my gadgets be despatched in a single bundle?
For logistical causes, gadgets in the identical buy will generally be despatched in separate packages, even when you’ve got specified mixed transport.
When you’ve got every other questions, please contact us and we are going to do our greatest that can assist you out.
Refunds & returns coverage
All orders might be cancelled till they’re shipped. In case your order has been paid and that you must make a change or cancel an order, you should contact us inside 12 hours. As soon as the packaging and transport course of has began, it could actually not be cancelled.
Your satisfaction is our #1 precedence. Due to this fact, you possibly can request a refund or reshipment for ordered merchandise if:
- You don’t obtain them inside the assured time (45 days not together with 2-5 day processing)
- You obtain the unsuitable merchandise
- You do not need the product you might have obtained (however you should return the merchandise at your expense and the merchandise should be unused)
We don’t problem the refund if:
- Your order doesn’t arrive resulting from elements inside your management (e.g. offering the unsuitable transport deal with)
- Your order doesn’t arrive resulting from distinctive circumstances exterior our management (e.g. not cleared by customs, delayed by a pure catastrophe)
- Different distinctive circumstances exterior the management of everglamor.com
*You possibly can submit refund requests inside 15 days after the assured interval for supply (45 days) has expired. You are able to do it by sending a message on web page.
If you’re accepted for a refund, then your refund might be processed, and a credit score will mechanically be utilized to your bank card or authentic methodology of cost, inside 14 days.
If for any cause you wish to alternate your product, maybe for a distinct measurement in clothes. You will need to contact us first and we are going to information you thru the steps.
Please don’t ship your buy again to us except we authorise you to take action.