Q. I have never acquired my merchandise but?
We’re working very carefully with our native put up workplace to make sure that merchandise are delivery in a well timed method. The postal service is at present working with smaller workers’s as a result of Corona Virus. Please know that we’re doing all the things inside our energy to get your merchandise shipped as rapidly as attainable. You probably have further questions or issues, please attain out to us at [email protected]
Q. What Does 12 Free Imply?
Adesse New York’s 12 Free System is made with out the 12 most dangerous substances together with, Formaldehyde, Formaldehyde Resin, Toluene, Dibutyl Phthalate (DBP), Camphor, Triclosan, Sulfates, Xylene, Parabens, Phosphates, GMO’s or Triphenyl Phosphate.
Q. Do You Provide Free Delivery?
Sure, we provide free delivery within the US solely on orders over $35.
Q. How Lengthy Will My Order Take To Ship To Me? We ship utilizing First Class US Postal Service. This normally takes 3-5 days. Orders to Alaska, Hawaii, Puerto Rico and US Virgin Islands take 5 to 11 enterprise days.
Q. Do You Ship To Canada? Sure, we ship to Canada Utilizing UPS floor. We’ve got a flat price of $25 for all Canadian shipments.
Q. After Inserting My Order, How Lengthy Does It Take To Ship Out Of Your Facility? Orders are processed and shipped on enterprise days solely (Monday by way of Friday, excluding Holidays). We attempt to ship all orders that are available earlier than 2:00 PM the identical day. Orders positioned on holidays or weekend days might be processed the next enterprise day
Q. Are Your Merchandise Vegan or Gluten Free? Sure, we’re Vegan, Gluten Free, PETA and Leaping Bunny Licensed Cruelty Free and Made within the USA.
Q. What Is Vegan? Vegan signifies that our merchandise don’t include substances derived from animals.
Q. What Is Gluten Free? Gluten free signifies that they don’t include substances derived from wheat, barley, oats or rye.
Q. Does The Nail Polish Take away With Common Nail Polish Remover? Removes simply with common nail polish remover.
Q. Do I Want A Gentle To Dry The Nail Polish? Adesse New York is a fast-drying nail polish that doesn’t require a UV or LED lamp.
Q. Do Your Nail Polish Colours On The Web site Precisely Present The True Colours? We’ve got taken each effort to show, as precisely as attainable, the colours of our merchandise that seem on our web site. Nonetheless, the precise colours you see will rely in your monitor and we can’t assure that your monitor’s show of any shade might be correct.
Q. What Varieties Of Fee Do You Settle for? We settle for Visa, MasterCard and PayPal funds, which accepts all playing cards.
Q. Can Modifications To My Order Be Made As soon as I Have Positioned My Order? As soon as an order has been positioned and you’ve got acquired your affirmation electronic mail, we’re unable to make adjustments to your order. As soon as an order has begun processing for cargo, any adjustments should be initiated and facilitated through return or change.
Q. Can I Use A number of Promo Codes At Checkout? You should utilize just one promo code per order.
Q. I Entered The Code For A Present With Buy, However The Present Is not Displaying On The Affirmation E mail. Will I Obtain The Present? When the promo code is entered at checkout, the present with buy will routinely be added to your cargo.
Q. I Obtain My Affirmation E mail, However It Does Not Embody My Promo Code Low cost. Will It Nonetheless Be Utilized To My Buy? Attributable to our delivery platform’s system limitations, it won’t seem in your order affirmation electronic mail, however will present in your bill and in your account when you log-in.
Q. Do You Check On Animals? No, we by no means check on animals and neither do any of our distributors. We’re a PETA and a Leaping Bunny Licensed Cruelty Free model.
Q. Do You Settle for Returns? We settle for returns on orders inside 30 days of the order date. The merchandise should be unused, unopened, and of their unique packaging.
Q. What Is Your Refund Coverage? Refunds are issued as soon as the return order has been acquired and inspected. You’ll be refunded inside 5 days that we obtain the return and decide that return has been unused, unopened, and in its unique packaging.
Q. How Do You Deal with Exchanges And Return Delivery Prices? All exchanges and returns are shipped on the buyer’s expense.
Q. I By no means Acquired My Order Or Acquired A Broken Order, What Do I Do? Please attain out to us at [email protected] RETURNS & EXCHANGES: gadgets should be unopened, unused, and returned inside 30 days from the date of buy.